The BIOTRONIK Patient App is a new digital solution added to the reliable BIOTRONIK Home Monitoring® system. Be more informed about your cardiac device and Home Monitoring and stay connected with your physician*.
Stay Connected to Your Physician*
Document and share your symptoms with your physician using a digital Symptom Diary. A message function allows your physician to notify you to call back when needed.
Keep Up to Date
Have a look at the latest information on your implanted device, mean heart rate and the answers to many questions you may have.
Perfect with Home Monitoring
You can take full advantage of the functionality of the Patient App when you use it together with the BIOTRONIK Home Monitoring® system.
Start the video to learn more about how the BIOTRONIK Patient App can support you.
"With the Patient App, I can check to see whether my doctor received the latest information about my heart via Home Monitoring."
"Now I can see all of the details about my device on my smartphone when I am traveling."
"I can record symptoms when I feel them and send this information to my doctor."
Have crucial information and helpful functions at your fingertips.
What does the BIOTRONIK Patient App look like?
Click here for a quick introduction.
The BIOTRONIK Patient App is linked to the BIOTRONIK Home Monitoring system*. The information about the symptoms you enter in the Patient App is automatically shared with your doctor*. Now your doctor has the overview of your symptoms in addition to the data sent by Home Monitoring. This may help your physician to further optimize your therapy or diagnosis.
Learn more on BIOTRONIK Home Monitoring here.
As part of your individual therapy and monitoring program, the team looking after your heart device may ask you some specific questions about your condition via the Patient App. This personal questionnaire will only be available to you when you and your clinic have agreed to use it as part of your individual home monitoring care program. The questionnaire is intended for device patients who have or may be at risk of the condition known as heart failure.
1 Your BIOTRONIK cardiac device, compatible with the BIOTRONIK Patient App, has been implanted.
2 Download the BIOTRONIK Patient App.
3 Register.
4 Confirm your registration via the email you will receive after registering.
5 Log in and start using the Patient App.
The BIOTRONIK Patient App is available for free for those who have a BIOTRONIK cardiac device that is compatible with the app. Compatible BIOTRONIK cardiac devices are:
Download the instructions detailing how to download and register the app.
Click on this video to learn more about how you can download and register for the BIOTRONIK Patient App
The BIOTRONIK Patient App is available via the AppStore® for iOS®
Download for Android The BIOTRONIK Patient App is available via Google PlayTM for Google Android smartphones
Why an app?
In our contacts with people who have a BIOTRONIK device implanted, we noticed many of them would like to be more involved in their therapy and learn more about their implanted device. That is why BIOTRONIK developed this app. It keeps you updated on various aspects of your device and the daily monitoring of your heart rhythm. You can also send your doctor detailed information about the symptoms you experience, which is helpful for your doctor when making therapy decisions.
Will the app help to improve my cardiac health status?
The app does not directly provide therapy, but there are situations where the app can help your doctor to make important therapy decisions. With the app, you can record your symptoms when you experience them. This information can be automatically sent to your clinician and combined with the data transmitted via Home Monitoring. Now your doctor has a more complete insight into your condition and can make therapy changes if necessary. With the app, you can help keep your health care team fully informed. Talk with your doctor to find whether these functions would be helpful in your situation.
Is my BIOTRONIK device compatible with the app?
On your Patient ID, you can find the name of your implanted device. The following BIOTRONIK cardiac devices are compatible with the app:
You need to have BIOTRONIK Home Monitoring to take full advantage of the functionality of the app. Contact your doctor to find out the advantages that BIOTRONIK Home Monitoring can provide for you.
Is my smartphone compatible?
All smartphones using Android 8.1 or Apple iOS 12 or higher can be used with the BIOTRONIK Patient App.
Is the Patient App compatible with other health apps?
The BIOTRONIK Patient App can be used in parallel with other health apps you may have. There is, however, no data integration between the Patient App and other health apps.
Do I need the app to use BIOTRONIK Home Monitoring?
No. Home Monitoring Service Center is designed to be fully functional without the Patient App connected.
Is there anything I can do wrong while using the Patient App?
No, you do not have to fear you might do something wrong. The Patient App does not control your implanted cardiac device. The longevity of your implanted device or any of its functions can not be affected by using the app. We recommend you contact your health care team before using the app. They can advise you about the app and its use.
What if I forget to record my symptoms in the Symptom Diary of the Patient App?
No problem. You can enter your symptoms anytime in the app. Also later, after the event occurred, you can write in your Symptom Diary. We recommend you contact your health care team about the Symptom Diary of the Patient App and how to use it in your specific situation.
What does my doctor do with the information?
The symptom information in your Symptom Diary can be evaluated by your health care team together with the other information collected via Home Monitoring. Now they can compare the information detected by your cardiac device and the symptoms you have experienced. This may be helpful in making decisions about your therapy.
Who can see my data?
The same strict data protection rules apply for the data sent in by your Patient App as the data transmitted by Home Monitoring. Only authorized members from your hospital health care team can look at your data.
I do not have an ID card. What should I do?
Contact your doctor or health care staff. In most cases, you will receive an ID card shortly after the implant procedure, while you are still in the hospital.
How do I register for the app?
You need to download the app first and then register. Have your ID card ready. You also might need the CardioMessenger to register. Details on how to register can be found here.
Should I inform my doctor about using the app?
Before you start using the app, we recommend you first talk with your doctor or medical staff. During this conversation, the benefits of the app in your specific situation can be discussed.
Can I share the app with one of my family members or caretakers?
Yes, the app can also be used with your permission by other persons (e.g., family members) using your registration information. Please make sure that you only provide authorized people the login information to your Patient App. We highly recommend you and the persons you're sharing your data with protect your data by locking your phones with a personal identification number (PIN), fingerprint or face ID.
Your BIOTRONIK cardiac device and the BIOTRONIK Home Monitoring® system are completely automatic and function with or without the use of the Patient App. Although the Patient App offers great new functionality, its use is additional, not mandatory, to the BIOTRONIK Home Monitoring® system.
BIOTRONIK Patient App is not a replacement for emergency care and should only be used as directed by a physician.
PLEASE CALL YOUR LOCAL EMERGENCY NUMBER IN AN EMERGENCY.
This page may include information about products that may not be available in your region or country. Content on specific BIOTRONIK products is not intended for users in markets that do not have authorization for use.
*The app's full functionality should be accessible when the implanted device communicates with the BIOTRONIK Home Monitoring® system, and your doctor may not always receive your documented symptoms. Please always consult your doctor before using the Patient App or Home Monitoring.
